Terms of service

Terms and Conditions

1. Service purpose

The store offers the sale of clothing and accessories. The products displayed online may vary depending on available stock.

2. Prices

Prices shown on the website are in euros (€) and include all taxes. Shipping costs are shown at checkout.
The store reserves the right to change its prices at any time, but products will be charged at the price valid at the time of the order.

3. Orders

To place an order, the customer must provide complete and accurate information.
Any order is considered final once payment is confirmed.
The store may cancel an order in case of fraud, payment issues, or obvious errors.

4. Payment

Payments are made through secure services such as Shopify Payments, Stripe, or PayPal.
No banking information is stored on our website.

5. Delivery

Delivery times vary depending on the destination.
Once the order is shipped, the customer receives a tracking number by email.
The store is not responsible for delays caused by carriers, customs, or incorrect addresses.

6. Returns and refunds

The customer has 14 days after receiving the parcel to request a return (see return policy).

Items must be:

  • unworn
  • unwashed
  • in perfect condition
  • with original tags intact

Personalized or discounted items are non-refundable.

7. Products

We do our best to display colors and details accurately. However, slight differences may occur depending on screens or manufacturers.

8. Liability

The store cannot be held responsible for:

  • delivery delays
  • improper use of products
  • carrier errors
  • force majeure events (strikes, weather, etc.)

9. Intellectual property

All texts, photos, logos, and content on the website are the property of [Your brand name].
Any reproduction is strictly prohibited.

10. Personal data

Customer data is collected only for order processing.
It is protected and never sold.
For more information, see our Privacy Policy.

11. Changes to terms

The store reserves the right to modify these terms at any time.
The applicable terms are those in effect at the time of purchase.

12. Contact

For any questions, you can contact us:
📧 valqamar.beauty@gmail.com